Last Updated: June 22, 2026
At Digilize Agency, we value your privacy and are dedicated to safeguarding your personal data. This statement outlines how we collect, process, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.
We collect the following types of personal data: Contact Information (name, email address, phone number, and company details when you contact us or engage our services). Website Usage Data (IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools when you visit digilize.agency). Project-Related Data (information provided during web development or marketing projects, such as content preferences or business details). Marketing Data (subscription preferences and interaction data where available, if you opt into our newsletters or campaigns).
We gather personal data through: Website Forms (the "Contact Us" form on digilize.agency). Cookies and Tracking (Microsoft Clarity and Google Analytics to monitor site performance and user experience — see the Cookie Statement below). Direct Interactions (emails, phone calls, or meetings related to our services).
We process your personal data for specific purposes, grounded in recognized GDPR lawful bases: Service Delivery — to provide web development, hosting, and marketing solutions (Contract Fulfillment, Art. 6(1)(b) GDPR). Customer Support & Inquiries — to respond to your communications (Legitimate Interest, Art. 6(1)(f) GDPR, to engage with prospects and answer direct inquiries effectively). Marketing & Newsletters — to send promotional materials (Consent, Art. 6(1)(a) GDPR, withdrawal available at any time). Website Analytics & Improvement — to monitor site performance and user experience (Consent, Art. 6(1)(a) GDPR, via our Cookie Banner for non-essential tracking). Security & Operations — to ensure network security and prevent fraud (Legitimate Interest, Art. 6(1)(f) GDPR, to protect our infrastructure from malicious activity).
We retain your data only as long as necessary: Client Data is kept for the duration of our contract and up to 7 years thereafter, per Dutch tax and accounting requirements. Marketing Data is retained until you unsubscribe or withdraw consent. Website Usage Data is stored for up to 12 months, unless required longer for security or legal purposes.
We share your data only with trusted partners under strict Data Processing Agreements (DPAs). Current sub-processors include: Microsoft Clarity (user experience analytics — heatmaps/sessions), Google Analytics (traffic and conversion tracking), and Local AI Infrastructure (may be used securely internally for tasks such as meeting transcription, always subject to prior opt-in). As a Netherlands-based agency, we primarily process data within the EU. Where providers operate globally (e.g., US), we rely on the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).
Under GDPR, you have the right to: Access (request a copy of your data), Rectification (correct inaccurate information), Erasure (request deletion of your data when no longer needed), Restriction (limit how we process your data), Portability (obtain your data in a structured format), Objection (oppose processing for marketing or based on legitimate interest), and Withdraw Consent (revoke consent at any time). To exercise these rights, email us at info@digilize.agency.
We protect your data with: encryption for sensitive information, regular security updates and audits, and restricted access with staff training on data protection.
We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning your personal data.
In the event of a personal data breach, Digilize Agency B.V. will notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours as required by GDPR Article 33. Where a breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay, in accordance with GDPR Article 34.
Our services are directed at businesses and professionals. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
We may update this privacy statement from time to time. The "Last Updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated statement.
For privacy-related questions, reach out to: Email: info@digilize.agency. Address: Digilize Agency, Nassaulaan 68a, Haarlem, 2011 PE. Phone: +31 23 369 9037. KvK: 96975903. VAT: NL867857572B01. We are supervised by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If unsatisfied with our response, you may file a complaint at autoriteitpersoonsgegevens.nl.
Last Updated: June 22, 2026
Welcome to Digilize.agency. We use cookies to improve your browsing experience, analyze site traffic, and provide personalized content. This Cookie Statement explains what cookies are, how we use them, and how you can manage your preferences.
Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, enhance functionality, and collect data for analytics or marketing purposes.
You can control cookies via your browser settings, where you can block or delete them (note: this may impact site functionality). For guidance, check your browser's help section. You can also opt-out of non-essential cookies using our Cookie Consent Manager.
| Vendor | Purpose | Data Collected | Retention |
|---|---|---|---|
| Microsoft Clarity | Behavioral analytics (heatmaps) | Mouse movements, clicks, scrolling, masked keystrokes | Up to 1 year |
| Google Analytics 4 | Traffic analysis | IP (anonymized), device info, page views, locations | 2 months (default) |
To withdraw your consent at any time, please use the cookie settings manager located at the bottom of our website or your browser's tracking prevention features.
We may update this Cookie Statement occasionally. Please check back regularly to stay informed.