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Last Updated: April 11, 2026

At Digilize Agency, we value your privacy and are dedicated to safeguarding your personal data. This privacy statement outlines how we collect, process, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws. As a digital agency specializing in web development and digital marketing, we handle personal data responsibly to deliver innovative solutions to our clients.

1. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and company details when you contact us via our website or engage our services.
• Website Usage Data: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools when you visit https://digilize.agency/.
• Project-Related Data: Information provided during web development or marketing projects, such as content preferences or business details.
• Marketing Data: Subscription preferences and interaction data if you opt into our newsletters or campaigns.

2. How We Collect Data

We gather personal data through:

• Website Forms: The "Contact Us" form on https://digilize.agency/.
• Cookies and Tracking: Microsoft Clarity and Google Analytics to monitor site performance and user experience (see our Cookie Policy for details).
• Direct Interactions: Emails, phone calls, or meetings related to our services.

3. Purposes and Lawful Bases of Data Processing

We process your personal data for specific purposes, grounded in recognized GDPR lawful bases:

• Service Delivery: To provide web development, hosting, and marketing solutions.
  Lawful Basis: Contract Fulfillment (Art. 6(1)(b) GDPR).
• Customer Support & Inquiries: To respond to your communications.
  Lawful Basis: Legitimate Interest (Art. 6(1)(f) GDPR) — rationale: to engage with prospects and answer direct inquiries effectively.
• Marketing & Newsletters: To send promotional materials.
  Lawful Basis: Consent (Art. 6(1)(a) GDPR), withdrawal available at any time.
• Website Analytics & Improvement: To monitor site performance and user experience.
  Lawful Basis: Consent (Art. 6(1)(a) GDPR) via our Cookie Banner for non-essential tracking.
• Security & Operations: To ensure network security and prevent fraud.
  Lawful Basis: Legitimate Interest (Art. 6(1)(f) GDPR) — rationale: to protect our infrastructure from malicious activity.

5. Data Retention

We retain your data only as long as necessary:

• Client Data: Kept for the duration of our contract and up to 7 years thereafter, per Dutch tax and accounting requirements.
• Marketing Data: Retained until you unsubscribe or withdraw consent.
• Website Usage Data: Stored for up to 12 months, unless required longer for security or legal purposes.

6. Data Sharing & Sub-Processors

We only share your data with trusted partners under strict Data Processing Agreements (DPAs). Current sub-processors include:

• Microsoft Clarity: User experience analytics (heatmaps/sessions).
• Google Analytics: Traffic and conversion tracking.
• Local AI Infrastructure: Used securely internally for tasks such as meeting transcription (always subject to prior opt-in).

International Transfers: As a Netherlands-based agency, we primarily process data within the EU. Where providers operate globally (e.g., US), we rely on the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).

7. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate information.
• Erasure: Request deletion of your data when no longer needed.
• Restriction: Limit how we process your data.
• Portability: Obtain your data in a structured format.
• Objection: Oppose processing for marketing or based on legitimate interest.
• Withdraw Consent: Revoke consent at any time.

To exercise these rights, email us at info@digilize.agency.

8. Security Measures

We protect your data with:

• Encryption for sensitive information.
• Regular security updates and audits.
• Restricted access and staff training on data protection.

9. Contact Us

For privacy-related questions, reach out to:

• Email: info@digilize.agency
• Address: Digilize Agency, Nassaulaan 68a, Haarlem, 2011 PE
• Phone: +31 23 369 9037
• Chamber of Commerce (KvK) Number: 96975903
• VAT Number: NL867857572B01

We are supervised by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If unsatisfied with our response, you may file a complaint with them.

Last Updated: April 11, 2026

Welcome to Digilize.agency. We use cookies to improve your browsing experience, analyze site traffic, and provide personalized content. This Cookie Statement explains what cookies are, how we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, enhance functionality, and collect data for analytics or marketing purposes.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

• Description: Necessary for the website to work properly, enabling basic features like page navigation and access to secure areas.
• Purpose: Ensure core functionality, such as security and accessibility.
• Legal Basis: These do not require consent.

Functional Cookies

• Description: Allow us to remember your preferences, like language or layout settings.
• Purpose: Personalize your experience and enhance usability.
• Legal Basis: Consent (manageable via our Cookie Consent Manager).

Analytics Cookies

• Description: Collect anonymous data about how visitors use our site, such as page views and time spent.
• Purpose: Help us improve our website by analyzing performance and user behavior.
• Legal Basis: Consent (manageable via our Cookie Consent Manager).

Marketing Cookies

• Description: Used to show relevant ads and measure the success of marketing campaigns.
• Purpose: Deliver personalized advertisements and track their effectiveness.
• Legal Basis: Consent (manageable via our Cookie Consent Manager).

Managing Your Cookie Preferences

You can control cookies via your browser settings, where you can block or delete them (note: this may impact site functionality). For guidance, check your browser's help section. You can also opt-out of non-essential cookies using our Cookie Consent Manager.

Third-Party Cookie Vendors

We use the following specific third-party vendors for analytics and marketing:

To withdraw your consent at any time, please use the cookie settings manager located at the bottom of our website or your browser's tracking prevention features.

Updates

We may update this Cookie Statement occasionally. Please check back regularly to stay informed.