Last Updated: December 2024
These Terms and Conditions ("Terms") govern your use of services provided by Digilize Agency ("we," "us," or "our"), a digital agency registered in the Netherlands. By engaging our services, you ("Client" or "you") agree to be bound by these Terms.
Company Details:
Digilize Agency
Nassaulaan 68a, Haarlem, 2011 PE, Netherlands
Chamber of Commerce (KvK) Number: 96975903
VAT Number: NL867857572B01
Email: info@digilize.agency
Phone: +31 23 369 9037
Digilize Agency provides the following services:
All project details, including:
Will be outlined in a separate project proposal or contract that forms part of these Terms.
After receipt of the signed offer or contract, the invoice will follow according to the agreed payment schedule. The amount must be transferred within thirty (30) days of receipt of the invoice to our designated bank account. Upon the expiry of the statutory payment period of 30 days after receipt of the invoice, statutory interest will be charged at the prevailing Dutch legal rate.
We accept payments via:
In case of late payment, we reserve the right to suspend work until payment is received. Additional costs incurred due to late payment will be charged to the Client.
All prices are exclusive of 21% Dutch VAT unless otherwise stated. VAT will be added to invoices as applicable under Dutch tax law.
All quotes and proposals remain valid for thirty (30) days from the date of issue unless otherwise specified. After this period, prices and availability may be subject to change.
Travel Expenses: For on-site work requiring travel, we charge €0.35 per kilometer. Travel time will be charged separately only if explicitly agreed upon in the project contract.
Accommodation: Any accommodation costs for our team members will be borne by the Client when on-site work extends beyond one day.
The Client agrees to:
All content, trademarks, and materials provided by the Client remain the property of the Client. The Client grants Digilize Agency a license to use such materials solely for the purpose of delivering the agreed services.
Upon full payment, the Client will own the final deliverables as specified in the project agreement. Digilize Agency retains the right to use general methodologies, techniques, and know-how developed during the project for future work.
Digilize Agency reserves the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed in writing.
The number of included revisions will be specified in each project agreement. Additional revisions beyond the agreed scope will be charged at our standard hourly rate.
Significant changes to project scope may require a new agreement and adjusted timeline and pricing.
Project timelines are estimates based on the agreed scope and Client cooperation. Delays caused by the Client may result in timeline adjustments and potential additional costs.
We strive to meet all deadlines but cannot guarantee delivery dates due to factors beyond our control.
Digilize Agency's liability is limited to the total amount paid by the Client for the specific project. We are not liable for any indirect, incidental, or consequential damages.
We provide services with reasonable skill and care but do not guarantee specific results or outcomes. The Client acknowledges that digital marketing and web development involve inherent risks and uncertainties.
Either party may terminate the agreement with written notice. In case of termination, the Client will pay for all work completed up to the termination date.
We reserve the right to terminate immediately in case of non-payment or breach of these Terms.
Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the course of the project.
This obligation survives the completion or termination of the project.
These Terms are governed by Dutch law. Any disputes will be resolved through the competent courts in Haarlem, Netherlands.
We encourage resolving any issues through direct communication before pursuing legal action.